Vinted Shoppers Voice Displeasure Over Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's clothes failing to inform all users about the change.
Social Media Backlash
Countless users and merchants are posting online claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with similar services.
They have suggested members to examine their items and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods after backlash from users.
